Services

Transformational Coaching

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    • People navigating a career transition or major life change and wanting to move through it intentionally

    • High-performing professionals seeking more guidance, clarity, or accountability

    • Motivated individuals ready to invest in their development

  • Ambitious professionals often feel stuck because they hold themselves to high standards in environments that often lack sufficient mentorship, structure, and support.

    Tech companies run lean. Leaders are stretched thin. And while “autonomy” is rightly celebrated, it can leave you without a sounding board, a guide, or a place to process complexity.

    You deserve someone fully in your corner—who understands your business, your mind, and what it takes to thrive in a demanding environment.

    My coaching combines years of tech leadership experience with sharp, intuitive insight. I cut quickly to the root of issues, name the patterns blocking your growth, and guide you toward the mindset, strategy, and alignment needed to achieve goals.

    • A partner invested in your growth. Work goals, relationship improvements, big life transitions—whatever your focus is, I’m here for it.

    • Weekly breakthrough sessions. Deep exploration, strategic clarity, transformational mindset work, and practical next steps.

    • Customized goal clarity and accountability systems. Structure tailored to your ambitions, working style, and real-life constraints.

    • Priority on-call support between sessions. For urgent unblocking, tough conversations, decision-making, and alignment checks.

    • Understand your patterns, strengths, and blockers

    • Gain confidence in your choices and direction

    • Clarify your values and align goals to what matters most

    • Break big ambitions into strategic milestones

    • Build routines that support consistent progress

    • Communicate with more clarity and authority

    • Navigate complex relationships at work and home

    • Establish healthy boundaries

    • Advocate effectively—for yourself, your team, your vision

    • Advance your career with confidence and intention

  • Book a complimentary Discovery Call. You will gain insight into your current goals, needs, and blockers—and determine if coaching is your right next step.

CS Leader Coaching

Book CS Discovery

  • I offer coaching engagements for every role and stage in Customer Success:

    • Software founders building from the ground up

    • Directors or VPs leading Client Success, Implementation, or Account Management functions

    • Individual contributors and managers ready to grow

  • Client Success is a critical function in software businesses, and often overextended. Sustainable success requires more than a strong vision and tough grit.

    You need clear goals, aligned structure, and leadership that puts people first.

    I’ve been in your seat. I’ve built and led implementation and renewal teams servicing software customers from small businesses to Fortune 100 organizations. I coach you as you carve a path to realize your vision.

  • Coaching from someone who has been in your seat. I’ve built and led implementation and renewal teams servicing software customers from small businesses to government agencies to Fortune 100 organizations.

    I don’t just ask questions to help you find your own answers (though we do plenty of that.) I bring perspective, offer direction when you want it, and share what I know about what actually works in post-sales organizations.

    • Coaching Sessions. Surface friction points, identify opportunities, define project roadmap, stay accountable

    • Strategy & Unblocking. On-call support between sessions for urgent problem solving, executive decision support, or team alignment

    • Team Coaching. I can coach a limited number of your team members individually as an add-on to our coaching engagement

  • In our targeted coaching engagement, we can address the full scope of your CS world:

    • Align team metrics to business objectives

    • Clarify responsibilities and reduce role confusion

    • Optimize implementation playbooks to reduce time to value

    • Streamline renewal workflows and reduce churn

    • Break down silos and improve cross-functional collaboration

    • Navigate change with clarity and compassion

    • Foster real motivation and collaboration

    • Grow relationship-builders into sellers and expansion drivers

    • Receive honest feedback and turn it into action

    • Lead with empathy instead of ego

  • Book a complimentary CS Discovery Call.

    We will discuss your most pressing priorities and friction points and determine if CS Leader coaching is a fit.

Sponsored Coaching

Sponsor a Mom

  • Anyone who knows a mom playing career catch-up after years of homemaking—and wants to give her meaningful support.

  • Without coaching, women often believe they must accept low-wage jobs that will never provide adequately for their children.

    For some—especially single mothers or women exiting high-control relationships—consistent coaching is the bridge between survival and self-sufficiency.

  • An opportunity for you to give a mom you care aboutaccess to high-impact coaching that will help her transform her life.

    • Translate years of caregiving, home management, and community building experience into meaningful, marketable value in the corporate world

    • Build the confidence and clarity needed to pursue a fulfilling, sustainable career

    • Create aligned goals and take action toward building income, independence, and long-term growth

  • Click “Sponsor a Mom” and complete the form to share a little about the mom you wish to sponsor, and I’ll reach out to you.

    You can choose to pay for a single session, fully sponsor a coaching engagement, or contribute any amount toward this cause.

What People Are Saying

  • Jaclyn Sayler

    “Kate’s coaching, mentorship, and practical frameworks helped me reach major career milestones and recognition”

    Jaclyn Sayler

    Enterprise Account Executive, BrainStorm | Full Review

  • Talon Hone

    "She's a fantastic coach and leader and I value my time learning from her so much. She absolutely made a great change in my life and career path."

    Talon Hone

    Customer Success Manager, NiCE

  • Andrea Nottingham

    "Working with Kate was one of the most impactful experiences in my career journey."

    Andrea Nottingham

    Client Success Manager, BrainStorm | Full Review

  • "She hears me out patiently and follows up with a goals-focused approach to my problems.

    Tom A.

    Professor of Mathematics
    | Full Review

  • Maddie

    "One of her most notable and impactful strengths was her ability to instill confidence in me and open my mind to bigger possibilities."

    Maddie Empey

    Primary Caregiver | Full Review

I empower people to be the director in their own lives.

Book With Me